FREQUENTLY ASKED QUESTIONS


TRIAL IMAGES ARE FREE OF COST?

Yes Trial images are 100% free of cost. You can send sample files with your instruction and we will do free of cost. If our working quality meets your standard then we can work together.

WHAT IS TURNAROUND TIME FOR MY JOB?

We need to check your images before giving turnaround time. Most of the time you can expect delivery within a 24 hrs. If your job is small then we complete it within 6-12 hrs. If some time your work is very urgent, in that case we can process your project on priority.

CAN YOU PROCESS SMALL PROJECTS?

There are no minimum or maximum quantities. Don’t think about quantity, you will get great result because small quantity is also important as large.

HOW CAN I UPLOAD AND DOWNLOAD FILES?

Uploading and downloading will be through separate FTP account. We provide separate FTP account for our each client. Through separate FTP account your data is risk free also. You can also send images by Dropbox and wetransfer.

WHAT FORMAT FILES YOU ACCEPT?

We accept all format files. You can send any format files (Jpg, Tiff, PSD, EPS, CR2, NEF) etc. Feel free to send any format file.

WHAT IS YOUR OFFICE TIMING?

We are always open; we provide our service around the clock. 24x7x365.

CAN I SET-UP WEEKLY OR MONTHLY PAYMENT?

Yes we can set-up weekly or monthly payment. We have many clients who send work on regular basis so they prefer to pay on monthly basis.

WHAT IS GUARANTEE OF QUALITY?

We assure that you will get same quality which you get in sample images. If you are not happy with quality then we will redo your complete order, FREE OF COST. You don’t have to worry about our working quality. Our all professional get complete training of our working quality and process before doing any project. If you are not happy with the result, we will not ask for payment.

If you have any other question, Just write us and we will get back to you